Telephone banking is a service provided by a bank or other financial institution, that enables customers to perform over the telephone a range of financial transactions which do not involve cash or Financial instruments (such as cheques), without the need to visit a bank branch or ATM.

The customers get the following services under tele-banking.

1. Online balance enquiry.
2. Request for service.
3. Last five transactions.
4. Transactions of a recent date.
5. Details of transactions.
6. Request for cheque book.
7. Request for a statement of account.